Shipping policy

Shipping Policy

Effective Date: May 11, 2026

Thank you for shopping with NOBLE STORES. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on:

  • Sundays
  • Public holidays
  • During unexpected operational delays

Customers will receive an order confirmation and shipping update once the order has been dispatched.

2. Shipping Locations

NOBLE STORES currently ships:

  • Nationwide within Nigeria
  • Internationally to selected countries (where available)

Shipping availability may change without prior notice.

3. Delivery Time Estimates

Estimated delivery times:

  • Within Nigeria: 2–7 business days
  • International Orders: 7–21 business days

Delivery times are estimates and may vary due to:

  • Courier delays
  • Customs clearance
  • Weather conditions
  • High order volumes
  • Remote delivery locations

4. Shipping Fees

Shipping fees are calculated at checkout based on:

  • Delivery location
  • Package weight
  • Shipping method selected

Promotional free shipping offers may apply to selected products or minimum order amounts.

5. Order Tracking

Where tracking is available, customers will receive tracking information via email or SMS after shipment.

Tracking updates are managed by third-party courier services and may occasionally experience delays.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

NOBLE STORES is not responsible for:

  • Failed deliveries caused by incorrect addresses
  • Delays resulting from inaccurate customer information
  • Additional shipping costs due to re-delivery attempts

7. Lost, Delayed, or Damaged Packages

If your order arrives damaged, delayed, or appears lost, please contact us as soon as possible.

While we work with reliable shipping partners, NOBLE STORES is not liable for delays or damages caused by third-party courier services once the package has been dispatched.

8. Customs and Import Duties

For international orders, customers may be responsible for:

  • Customs duties
  • Import taxes
  • Additional clearance fees

These charges are determined by the destination country and are not controlled by NOBLE STORES.

9. Delivery Issues

If you experience any shipping or delivery issues, please contact us within a reasonable time after the estimated delivery date.

10. Contact Information

For shipping-related inquiries, contact:

NOBLE STORES
Email: nwosualaomanoble@gmail.com
Phone: +2347018436070
Location: Nigeria